Frequently Asked Questions

Reclaim by Klyde's is more than just a clothing brand – it’s part of our mission to support artists, amplify voices of goodness, and create opportunities for local Canadian and small-town artists. With every item you purchase, you're supporting artists who align with our values and promoting positive change through art. Thank you for being part of this creative movement!

To place an order, simply browse our online store, select the items you’d like to purchase, and proceed to checkout. Once your order is confirmed, we'll begin processing your order and get it shipped directly to you.

Orders are processed in the order they are received. Once an order is placed, it is sent to production, which typically takes 2-5 business days. After production, your items will be shipped directly to you. You will receive a tracking number once your order ships.

Once your order has been confirmed and processed, we cannot modify or cancel it. Our products are custom-made and printed to order, and the production process begins as soon as an order is placed.

We do not accept returns unless the product is damaged or defective. If your item arrives in poor condition, please contact us within 7 days of receiving your order. We'll require clear photos of the damaged product for verification and will provide a resolution, whether that’s a replacement or a refund.

Since all our products are custom-made to order, we do not offer exchanges. Please double-check your size and design selection before finalizing your order to ensure it’s exactly what you want.

If your order is damaged during shipping, please reach out to us within 7 days of receiving it. We’ll need clear photos of the damage to proceed with a resolution. We'll either send you a replacement item or issue a refund, depending on the situation.

Do you offer free shipping?

Yes! We offer FREE standard shipping on all orders over $150 CAD.

What are your shipping rates?

• Standard Shipping (Canada & International): $7.99 CAD
  Free Shipping: On orders over $150 CAD

How long will my order take to arrive?

All orders are processed and shipped within our standard timeframe of up to 15 business days. This applies to both Canadian and international orders. You'll receive a confirmation email with tracking details once your order ships.

Do you ship internationally?

Yes, we ship worldwide! International orders also qualify for free shipping when they’re over $150 CAD.

Yes, we offer international shipping! We ship worldwide, so no matter where you are, you can enjoy the art and creativity of Reclaim by Klyde’s. Please note that international orders may take longer due to customs processing.

 As a Canadian company, we ship from production facilities based in the U.S. Therefore, Canadian customers (and international customers) are responsible for any customs duties, taxes, or import fees that the destination country may charge. These fees are not included in your order total and will be due when your order arrives.

Once your order has shipped, we will send you a tracking number via email. You can track the status of your order using this tracking number on the carrier’s website.

After production (typically 2-5 business days), shipping time depends on your location. For U.S. customers, it typically takes 5-7 business days for delivery. International orders, including Canadian shipments, may take up to 10-15 business days or more, depending on customs and the shipping method chosen.

If you have any issues with your order or need assistance, feel free to contact us at support@klydescreatives.com or via our contact page. We’re here to help and will get back to you as soon as possible.

We often launch new merch tied to events or campaigns. Follow us for announcements and exclusive pre-sale access.

Our products are available during event pop-ups and online through our website store.

Batch variations are normal due to factors like temperature and materials, and we strive to minimize these differences as much as possible. We appreciate your understanding.

Product photos are as accurate as possible, but slight variations in color, sizing, and design may occur due to photography, screen displays, and manufacturing processes. All merchandise is sold as-is at the time of purchase.

Klyde’s Creatives is a bold and growing movement where idealistic creatives come together to make real change. We host traveling events, workshops, and creative gatherings that use art to spark deep conversation and collective action.

We’re building a future where creativity powers activism. From publishing through Kreatives by Klyde’s, to funding our mission with conscious fashion through Reclaim. We’re also raising funds to build an app that will make real change easier and more accessible.

This is more than a brand. It’s an investment in a sustainable creative economy built on purpose, unity, and impact. We may be new, but we are mighty, and we’re just getting started.

Our mission is to use creativity as a force for collective liberation, connection, and real change. We believe art should serve people, not profit. And when idealistic creatives come together, they have the power to shape a more compassionate and just world.

Our vision is a future where everyday people recognize their power and use it. We are working toward a less complacent world, one where no one feels too small, too late, or too overwhelmed to create impact.

Klyde’s Creatives is built on meliorism, the belief that the world can get better through human effort. We do not just imagine better, we build it. Through art, events, publishing, and future digital tools, we are creating a movement grounded in creativity and collective impact. Together, we get closer to something better. Together, we reach for a little more heaven on earth.

Follow us on social media to get updates on upcoming events, workshops, and drops. Supporting us means attending events, participating in community activities, sharing your voice, or becoming part of our artist collective.

Interested artists can apply via the “Join Us” section on our website. We’re looking for creatives eager to participate in our events and collaborations, whether through live performances, exhibitions, or digital campaigns.

Currently, there are no fees to join our artist community. 

We welcome all forms of art: visual art, spoken word, music, performance, digital media. We simply ask that the message behind the art align with themes of advocacy, empowerment, and social justice.

Yes! We host events in various cities and also offer virtual participation options so creatives from anywhere can get involved.

Your work may be featured live at events, in virtual galleries, on our social media, or in merch collaborations. We always give proper credit, commissions, and communicate usage upfront.

Yes, artists retain full ownership. We request permission to use your work specifically for Klyde’s Creatives related projects.

Compensation varies by project and event. Some opportunities include revenue sharing, stipends, commissions, or exposure through our network.

Join us at events, volunteer to help run workshops, become an ambassador, or start local meetups to expand the community in your area.

Yes! We welcome passionate individuals to support event logistics, community outreach, and content creation. Check our website for openings.

Event details and ticket info are posted on our site and social media. Some events are free; others may require tickets.

Yes, we host events in multiple cities and plan to expand. If you want Klyde’s Creatives to come to your city, reach out through our contact page with your location and ideas!

Through our events and collaborations, we center art as a tool for raising awareness, storytelling, and community mobilization around important causes.

Absolutely! We love hearing from the community. Contact us anytime with your ideas.

Share your story at our events, through submissions, or by collaborating on digital content and campaigns.

We collaborate with nonprofits, community groups, and brands who share our vision. Reach out via info@klydescreatives.com.

Yes! We love co-hosting events and creating campaigns that maximize impact.

Email info@klydescreatives.com or use our website contact form.

Make use of collapsible tabs to provide customers with more specific information so they can decide what to buy.

We typically reply within 48 hours on business days.

Contact support with your order or ticket details, and we’ll assist you promptly.